Discover how empathy can fuel entrepreneurship in this inspiring conversation with Anqi Xia, founder of The Cozy Spa Retreat Group. Anqi shares how she built a supportive workplace for her largely immigrant workforce through flexible scheduling, open communication, and team-first leadership. She reveals how a caring culture not only strengthens client care and brand identity, but also drives sustainable business growth. Whether you’re a leader, an aspiring entrepreneur, or simply curious about building healthier teams, Anqi’s story is a powerful reminder that empathy isn’t just good for people, it’s good for business.