Leading with Heart in Hard Places with Meg Brown

September 24th, 2025

Leading with Heart in Hard Places with Meg Brown

Leading with Heart in Hard Places with Meg Brown

September 24, 2025

Episode 65

Episode 65

In industries like manufacturing, the stereotype is often “cold, dirty, and impersonal.” But what if those very environments could become places where people feel truly valued, connected, and even loved?  In this episode, we sit down with Meg Brown, Chief Operating Officer of Cambridge Air Solutions. who holds a degree in environmental engineering from Northwestern University, has diverse experience across manufacturing, environmental, construction, IT, and consulting industries, and currently oversees operations, supply chain, and human resources at Cambridge.

In industries like manufacturing, the stereotype is often “cold, dirty, and impersonal.” But what if those very environments could become places where people feel truly valued, connected, and even loved?  In this episode, we sit down with Meg Brown, Chief Operating Officer of Cambridge Air Solutions. who holds a degree in environmental engineering from Northwestern University, has diverse experience across manufacturing, environmental, construction, IT, and consulting industries, and currently oversees operations, supply chain, and human resources at Cambridge.

In industries like manufacturing, the stereotype is often “cold, dirty, and impersonal.” But what if those very environments could become places where people feel truly valued, connected, and even loved?  In this episode, we sit down with Meg Brown, Chief Operating Officer of Cambridge Air Solutions. who holds a degree in environmental engineering from Northwestern University, has diverse experience across manufacturing, environmental, construction, IT, and consulting industries, and currently oversees operations, supply chain, and human resources at Cambridge.

She truly has a heart for unlocking and unleashing the potential of those around her. We explore what it looks like to lead with heart in some of the hardest places. At Cambridge, Meg and her team are proving that organizations can be both high-performing and deeply human. Through their people-first culture and what they call heart-based leadership, they’re not just building better HVAC systems — they’re enriching lives and creating workplaces where courage, trust, and growth can thrive.  Meg shares her journey of championing empathy, the power of whole-person storytelling, and why leading with love is not only possible in tough environments but transformational.



She truly has a heart for unlocking and unleashing the potential of those around her. We explore what it looks like to lead with heart in some of the hardest places. At Cambridge, Meg and her team are proving that organizations can be both high-performing and deeply human. Through their people-first culture and what they call heart-based leadership, they’re not just building better HVAC systems — they’re enriching lives and creating workplaces where courage, trust, and growth can thrive.  Meg shares her journey of championing empathy, the power of whole-person storytelling, and why leading with love is not only possible in tough environments but transformational.



She truly has a heart for unlocking and unleashing the potential of those around her. We explore what it looks like to lead with heart in some of the hardest places. At Cambridge, Meg and her team are proving that organizations can be both high-performing and deeply human. Through their people-first culture and what they call heart-based leadership, they’re not just building better HVAC systems — they’re enriching lives and creating workplaces where courage, trust, and growth can thrive.  Meg shares her journey of championing empathy, the power of whole-person storytelling, and why leading with love is not only possible in tough environments but transformational.



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The Empathy Collective LLC, 2025

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Join our Empathy Collective community and receive exclusive access to virtual events and content.

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