In today’s evolving workplace, empathy is more than a buzzword, it’s a leadership necessity. In this thought-provoking episode, Reflection Point CEO, Ann Kowal Smith, discusses the shifting dynamics of work, from the rise of workplace disillusionment to the reluctance to step into leadership roles. Through the lens of Reflection Point, we explore how storytelling fosters emotional intelligence, strengthens team connections, and builds bridges. Tune in for a compelling discussion on purpose, identity, and the power of collective skills in shaping a more engaged and empathetic workplace culture.