Can practicing deep empathy actually make your organization more agile during a massive restructuring? Return on Empathy host Rebecca Dhrimaj sits down with Maggie Brady, VP of HR and Talent at White Cap. Drawing from their shared backgrounds as former college competitive swimmers and Maggie’s 20-year corporate trajectory from Arthur Anderson to GE, they unpack why empathy shouldn't be sidelined as a corporate "soft skill" - it is fundamentally just being human. Maggie pulls back the curtain on leading an 11,000-associate organization through complex organizational design transformations by replacing boilerplate strategies with human-centered communication. Tune in to discover how staying grounded in childlike curiosity can help leaders see around corners, anticipate resistance, and drive exceptional business outcomes.